Terms of Service

How these terms work

This page is Sentrive’s Cover Page for the Common Paper Cloud Service Agreement. It incorporates by reference the Common Paper Cloud Service Standard Terms Version 3.0 (the “Standard Terms”). Together with the Standard Terms, this Cover Page is the agreement between Provider and Customer; it is both the Order Form and the Key Terms the Standard Terms refer to. Words with capitals, such as Subscription Period, have the meanings the Standard Terms give them.

Customer accepts this Cover Page by creating a Sentrive account: the sign-up page says that creating an account means agreeing to these terms and to the Privacy Policy. That is electronic acceptance, as Section 12.17 of the Standard Terms allows. Someone who creates an account for a company accepts for that company.

Order Form

Provider

Sebastian Mattsson, a sole trader (enskild firma) in Sweden, trading as Sentrive.

Customer

The company, or the person, that creates a Sentrive account and so accepts this Cover Page.

Cloud Service

Sentrive, the hosted service at eu.sentrive.ai and us.sentrive.ai for running a company’s customers, money and work, with Ask Sentrive, its API and its MCP server, as it is offered during the beta.

Order Date

The day Customer creates its Sentrive account.

Subscription Period

Starts on the Order Date and runs until cancelled. It doesn’t renew in periods, so there is no Non-Renewal Notice Date.

Customer may cancel at any time by writing to hello@sentrive.ai. Provider may cancel by giving Customer at least 30 days’ notice.

Cloud Service Fees

None. Sentrive is a free beta. Its limits are $10 of AI use per workspace each month, and 3 workspaces per person.

Paid plans will come later. Provider may introduce Fees by giving Customer at least 30 days’ notice. They apply only from the date the notice gives, and only if Customer keeps using the Cloud Service after it; Customer may cancel before then and pay nothing.

Invoicing & Payment

None during the free beta.

Technical Support

By email to hello@sentrive.ai, answered as soon as Provider reasonably can.

Key Terms

Effective Date

The day Customer creates its Sentrive account.

Governing Law

The laws of Sweden.

Chosen Courts

Stockholm District Court (Stockholms tingsrätt).

Covered Claims

None. Neither Provider Covered Claims nor Customer Covered Claims are chosen, so under Section 9 (Indemnification) of the Standard Terms neither party indemnifies the other.

General Cap Amount

The greater of $100 or the Fees paid or payable by Customer to Provider in the 12 month period immediately before the claim.

Notice Address

For Provider: hello@sentrive.ai.

For Customer: the email address of its Sentrive account.

Attachments, Supplements & Modifications

DPA

The Sentrive Data Processing Agreement, which governs how Provider processes personal data for Customer, with its list of subprocessors.

Security Policy

Provider will use commercially reasonable efforts to secure the Cloud Service from unauthorized access. The measures in place are in Annex II of the Sentrive Data Processing Agreement.

Other Changes to Standard Terms

Section 12.2 of the Standard Terms is modified so that new Fees can apply as Cloud Service Fees describes, after notice and without Customer signing again.

Attribution

Common Paper Cloud Service Agreement (Version 3.0) free to use under CC BY 4.0. The Standard Terms are Common Paper’s; this Cover Page is Sentrive’s.