Subprocessors
The companies Sentrive uses to process the data its customers keep in it, and where.
Last updated
Where your data is processed
Each workspace lives in one copy of Sentrive: the EU copy (eu.sentrive.ai) or the US copy (us.sentrive.ai). The copies share nothing, and each uses the companies below in its own region. Ask Sentrive is the exception: its AI runs at Anthropic in the United States for both copies today.
| Subprocessor | Purpose | EU copy | US copy | Leaving the EEA |
|---|---|---|---|---|
| VercelVercel’s DPA | Hosts the web app: Sentrive’s pages and API. | Frankfurt, Germany | Washington, D.C., United States | Standard Contractual Clauses |
| NeonNeon’s DPA | The database: every workspace’s data and every account. | Frankfurt, Germany | Virginia, United States | See its terms |
| RenderRender’s DPA | Runs the background worker, which syncs connected tools and carries out approved changes. | Frankfurt, Germany | Virginia, United States | EU-U.S. Data Privacy Framework, and Standard Contractual Clauses |
| Amazon Web ServicesAWS’s DPA | Sends Sentrive’s own email (Amazon SES): confirming an address, resetting a password, invitations. | Stockholm, Sweden | Virginia, United States | Standard Contractual Clauses |
| AnthropicAnthropic’s DPA | Runs the AI model behind Ask Sentrive, which reads what a question needs. | United States | United States | Standard Contractual Clauses |
| SentrySentry’s DPA | Error monitoring. Reports say where the code failed, never who was using it: no personal data, no IP addresses. | European Union (Sentry’s EU data region) | United States | EU-U.S. Data Privacy Framework, and Standard Contractual Clauses |
Where a company’s terms say how it protects data that leaves the European Economic Area, the table says so too. Each company’s own terms are linked.
Tools you connect
Stripe, your own databases, CSV files and the other tools you connect aren’t Sentrive’s subprocessors. You choose them, and Sentrive reads from them and acts in them on your instructions, under your own agreement with each provider, such as Stripe’s DPA.
Changes to this list
- Before Sentrive adds or replaces a subprocessor, it tells customers by email at least 10 business days in advance and updates this page, as Section 2.6(a) of the Common Paper Data Processing Agreement Standard Terms requires.
- A customer may object within 30 days of the notice, by writing to hello@sentrive.ai. See the Data Processing Agreement for how an objection is handled.